· Take orders from patrons for food or beverages.
· Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
· Collect payments from customers.
· Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
· Prepare checks that itemize and total meal costs
· Present menus to patrons and answer questions about menu items, making recommendations upon request.
· Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
· Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
· Clean tables or counters after patrons have finished dining.
· Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
· Explain how various menu items are prepared, describing ingredients and cooking methods.
· Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
· Escort customers to their tables.
· Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
· Inform customers of daily specials.
· Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
· Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
· Stock service areas with supplies such as coffee, food, tableware, and linens.
· Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
· Fill salt, pepper, sugar, cream, condiment, and napkin containers.
· Describe and recommend wines to customers.
· Perform food preparation duties, such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
· Provide guests with information about local areas, including directions.
· Garnish and decorate dishes in preparation for serving.